![]() ![]() Three Nights of Calling Cleveland, being transferred to Australia, working with some fine technical folks, taught me more than I ever cared to know about FTA Manager and the FAT Service. THE SAGA - Thankfully we now pay for 24x7 RA Support so "the guy on third" was elected to contact RA and get the situation resolved. ![]() To make matters more frustrating FTA Manager was showing five RSLinx Gateway activations available for use. Thier system would boot as RSlinx Lite and remain that way. ![]() THE PROBLEM - None of the Three New Poeple and one original user suddenly lost the ability to use RSlinc Gateway. Engineer from our RA Distrubutor the three new users were added to the list of those entitled to an RSlinx Gateway License. According to the instructions given our Sr. THE CHANGE - Three persons, including myself were recently moved into the Engineering Dept from Maintenance and elsewhere and assigned work which required us to use RSLinx Gateway as well. It was working fine providing RSlinx Gateway Licenses to those with a need to perfrom DDE/OPC tasks with PLCs. THE BACKGROUND - Our Facility has been AB/Rockwell for as long as I have worked here, and when Factory Talk Activation came out we migrated all our licenses to it. Since I learned this the HARD way, please allow me to share and hopefully prevent someone else from suffering the same fate. ![]()
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